Returns & Exchanges

We can only accept returns/exchanges for reasons of our fault (i.e. wrong size sent, damages etc.) on unworn items with original tags and packaging. 

- If you purchased Route, then you are covered for any items damaged in transit! To learn more about what Route covers. If you qualify, you can file a claim with Route’s team.

- If you did not purchase Route, or you received the wrong item/size, please contact us at within 7 days of receiving your package. We cannot accept returns/exchanges for any other reasons.

Due to high demand and limited stock, we cannot accept cancellations or size exchanges at this time.